After adding the online customer service component, go to Site Management for configuration

Click "Add"

Click the "Add" button under "Email", and then add the customer service email address

Click the "Manage Customer Service" button

If you need multiple customer service staff, you can click the "Add Customer Service" button to add them
Click "Workbench" to enter the conversation page with customers

Then click "Copy Link" and paste it into the settings of the online customer service

